Why Aren’t More People Using Mediation?
We are coming up to International Mediation Awareness Week (IMAW) 2026, which runs from Monday, 9 November to Friday, 13 November 2026. The idea is to highlight how mediation resolves disputes without going to court. Having a public awareness week is useful, but it’s not
Shuttle Mediation – Can We Have Mediation Without Dialogue?
Is shuttle becoming the new norm for mediation? It seems to becoming more frequent, and more often the starting assumption. This post asks why, and what shuttle costs in different kinds of matters. What we are talking about Shuttle mediation keeps the parties apart for
Conflict Involving Neurodivergent Employees: The Visibility Loop
You’ve received a referral from a workplace relating to performance, misconduct, bullying, or a disputed adjustment. Someone in the organisation will tell you the problem came out of nowhere. The employee was fine for six years, and then suddenly they were not coping. However, the
Confidentiality in Mediation: Are We Promising Something That Doesn’t Exist?
I often say to colleagues that confidentiality in mediation is a bit of a myth. I don’t mean we should stop offering it. I mean that the way we usually describe it promises clients something we can’t actually deliver. Here is the kind of situation
Conflict Resolution Careers in the Financial Sector: A Guide for Students With a Finance Background
Prepared by The Conflict Management Academy, August 2026 Why finance is one of the biggest employers of dispute resolution skills in Australia If you have studied finance, you may not realise that the financial services industry is legally required to run dispute resolution systems, and
A New AI Guide Written for Mediators, Not Lawyers
There is a new guide out called Prompt Engineering for Mediators. The Singapore Mediation Centre wrote it with the Singapore Academy of Law and Microsoft. It is free. At 23 pages, it takes half an hour to read. It is one of the first practical