This book describes a process of questioning that revolves around the human tendency to think and talk in metaphors. It’s based on the work of David Grove, a psychotherapist from New Zealand, who developed the process to support his work with clients who had experienced trauma. Clean language is a method that aims to minimise
1. Without breaching confidentiality: (a) How did you get this mediation? Through linked in/ word of mouth (b) Briefly describe the conflict. Work place/ break down of communication between colleagues. 2. What pre-mediation information did you have? Conversation with CEO and both parties a one hour zoom intake. 3. What pre-mediation steps did you take?
F’s first mediation Read More »
Who is involved in the coaching relationship? Coaching involves a relationship between at least two people – the coach and the person being coached (who may be called a client or a coachee – recognizing that not all people being coached are technically ‘clients’ of the coach). Coaching may sometimes involve more than two people
The coaching relationship and the coaching space Read More »
Author Solon Simmons is the director of The Narrative Transformation Lab at George Mason University’s Carter School for Peace and Conflict Resolution. His latest book is a fascinating explanation of how the way we tell stories about conflict can create opportunities for political struggle, reconciliation or self-realization. Simmons suggests that there are four main prototypes
WHAT I’VE BEEN READING: Narrating Peace: How to Tell a Conflict Story, by Solon Simmons Read More »
1. Without breaching confidentiality: (a) How did you get this mediation? The person who owns the business is a friend who knew I was just starting out and asked if I could help with an issue she was having with a couple of her staff. I had done some presentation/facilitation work with her previously. It was
K’s first mediation Read More »
This book focuses on coaching neurodivergent individuals about their experiences at work. The introduction states that the book supports existing coaching practitioners, managers and community leaders to understand the essentials of neurodivergence, a term that encompasses ADHD, autism, dyslexia, dyspraxia and Tourette’s syndrome, and how these diagnoses require specific coaching approaches to support individuals to
This post has been written by Judith Rafferty, adapted from her Open Educational Resource (OER) Neuroscience, psychology and conflict management (2024), licensed under a Creative Commons Attribution NonCommercial 4.0 Licence by James Cook University. Conflict management: A multidisciplinary field While there are designated conflict management scholars and practitioners, many ideas that inform both theory and
There is very little written directly about marketing ethics in the field of conflict resolution. A notable exception is a paper written by Rachael Field and Neal Wood in 2005 about marketing mediation ethically. They caution that “at its present stage of development in Australia, there continues to be a significant level of rhetoric associated
CRITICAL REFLECTION: Ethical marketing of conflict resolution services Read More »
This New York Times bestseller is not new – it was first published in 1997 and updated in 2012. But this short and to the point book on marketing services is essential reading for anyone working on developing a conflict-related services practice. It provides a clear distinction between approaches to marketing a product, and what
*This article was written by Debra Farrelly, one of our Conflict Leadership Program members, after our June group sessions focused on this topic. For conflict practitioners, intuition seems to play a pivotal role in understanding and addressing the unspoken needs and underlying issues that arise in challenging conflict situations. But how reliable is your intuition,
Intuition: Do you trust it? Read More »